February
Turned off my Cell service and Data Roaming while in Mexico - Used WiFi only - Did not make any outbound calls on WiFi- Still was charged Roaming Fees when my phone rang - and there was no one there - When I was with Rogers - used Wifi Calling with no issues and no Fees ( That was about 2 yrs ago)
I have a corporate plan -
I checked the Telus sight when I returned and from what I gathered - They do not allow wifi calling on a wifi network without charging you . Any one else go through this ?
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@Syaoran Not true.
You can manually disable cellular in your phone's settings. You can keep the phone in Airplane and use Wi-Fi calling (with VPN set to a Canadian location). At this time, this works until Telus decides to block VPN ports (which is becoming more frequent now). For instance, Costco warehouses in Canada that now have Wi-Fi block VPN use.
Another "tip" to prevent your phone from roaming is to manually select Telus within the carrier settings. Should you accidentally turn-off Airplane mode, the phone will search for Telus. Along with this, you need to disable "data roaming" in the cellular settings of your phone.
February
“when my phone rang - and there was no one there”
So you answered your phone? Then you pay roaming fees for that use. Telus does not offer Wi-Fi calling service outside Canada.
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February - last edited February by A-B
Hi EK,
Syaoran (Rockstar) posted a new reply in Mobility Services on 02-25-2024 12:21 PM:
Re: Roaming Charges when Cell Service Turned Off/Data Turned Off - Wifi On
I set the VPN to either Toronto or Vancouver.
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February
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@EK Currently, only Rogers and Freedom don't restrict Wi-Fi calling outside Canada.
With a mobile device though, it can be tricky to keep your VPN enabled 24/7. If you have it on "always on" then you might lose complete connectivity. It's not reliable in my experience.
March