Stream+ Activation Question

[BradG]

The subscription section of MyTelus keeps saying to activate the Stream+ Basic, but I have already setup and activated the Netflix, disney plus, and Amazon prime accounts for them. Despite this, MyTelus claims that Netflix has not been activated. Why is this happening?

[A-B · Accepted solution]

That's definitely odd. You may want to reach out to our team directly at 1-888-811-2323 so they can look into your account profile as a resync may need to be done in the backend.