so i don't understand why when you want to upgrade to a newer phone you have to get a new plan. why do we have to get something don't want and plus don't have the money for. makes no sense because of that don't want to upgrade. Tried to upgrade wifes...
So we have two Apple Watch cellular users in our household.. just discovered that when either user is away from their iPhone (or their iPhone is turned off) and is relying on their Apple Watch to receive voice calls, they are out of luck. All calls i...
Hi,I have set up my daughters pre paid account for an auto top up through a Credit Card. I was surprised to find that Telus has charged my card 11 times for the minimum top up amount over 2 days. But the balance is $0 and she cannot make any phone ca...
Over the last few weeks my iphone 12pro has been dropping the network, im in downtown vancouver and I am on 3g a lot of the time and cycle my airplane mode multiple times per day. As I have understood it may be an issue related to an iphone update; a...
I am traveling outside Canada at the moment. I have added voicemail to text to my account which is working at the moment. I would like to receive voicemails via email as well. On the telus website it says there's an option to receive the voicemail vi...
There you go.. S23 Ultra (not a phone issue) Telus 5G deal (not a network issue)No 5G at all...Only LTE+ or less... I tried everything! Network Reset, switch sim, hard reboot, etc... To no avail....
I'm wondering why the S22 series is no longer receiving the monthly security patches. Yet, Samsung states the S22 is still on the list to receive them.Is this a Telus issue/feature? thanks Scott
Bought a new phone from Telus web store and sent my bring it back device for a credit of $215 January 27. It was lost in transit. I had to call Canada post and they told me to call Telus and tell them to create a claim for my lost phone. It is May 7 ...
I own a Samsung S22 Ultra which I got from TELUS Canada on a 2 year plan.Am I able to use an Esim app while I am traveling outside of the country?The provider is Airalo, and they made mention that my phone needs to be network unlocked to use the serv...
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