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[Recent] WI-FI Calling not working

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Dwayne888
Good Samaritan

‎11-20-2018 08:43 PM

The usual Telus WI-FI appears in the upper bar on the iPhone. You can make calls, but if you try to send SMS they disappear in cyberspace and SMS is not received. Incoming calls aren't coming through, instead they're going to Voicemail. 

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NFtoBC
Community Power User
Community Power User

‎11-20-2018 11:32 PM

Is this a change from previous experience, and have you tried restarting your phone? I have found a bunch of ills corrected by a simple restart.

 

NFtoBC
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NFtoBC
Community Power User
Community Power User

‎11-20-2018 11:32 PM

Is this a change from previous experience, and have you tried restarting your phone? I have found a bunch of ills corrected by a simple restart.

 

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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