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How do I solve my no service/out of area problem?

Just Moved In

I just paid my phone bill, and it still says I have no bars with an "X" over them and when I call it says no service out of area. Even though I'm at my home where I typically get good service. I've restarted multiple times. What should I do?


Community Power User
Community Power User

Was your service turned off due to non-payment? Depending on how you paid, it may take a few days for the payment to be recorded and service restored. If you paid by credit card, it should be restored in a few hours. IF not give Telus a call to learn what's up!

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