08-23-2017 10:53 PM
Solved! Go to Solution.
08-25-2017 09:34 PM
08-23-2017 11:20 PM
The purchase of an add-on does not change your ability to make a call, it just gives you a better rate. If you cannot make a call (even long after 6 pm) there is another issue with your phone or plan.
Can you make calls at other times?
08-24-2017 04:18 PM
Does this happen just after you purchase the prepaid add on or a few days later? Does your account have money in it after you purchase the add on?
If your balance is low and you are not making a local call the it will not go through.
08-25-2017 09:34 PM