Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Discuss and/or ask questions about TELUS Mobility devices and equipment.
746 PostsDiscuss and/or ask questions about TELUS Mobility services and solutions.
1180 PostsSince the last update, my iphones take 10-15 seconds to send a message using Siri. I’ve tested on my phone and friends and narrowed it down to iOS and Telus. Friends on rogers/shaw DO NOT experience this. I also tested on/off cellular and wifi (Shaw ...
Okay, can some one explain this feature to me. I am on a 5G+ Plan and it says that I have Unlimited Domestic & Intl Text included. If I am in the EU, can I SEND texts and receive responses? Does this cover MMS as well as SMS texts? My is a US/Canada ...
Anybody know how to reach someone to make a complaint about deceptive tactics? I recently switched over from another provider only to discover that what I had agreed-upon was not what they ended up charging me. I’ve spent 20+ hours on the phone. no o...
I was shopping for a new phone on the TELUS app, and selected a $45 dollar plan (loyalty offer), at checkout it says I selected a $60 plan, it feels like TELUS is using deceptive marketing because if i had not selected "show details" before checkout ...
I originally called because I thought I had overage charges from my last vacation. Prior to my vacation, I called to update my phone plan. When I called Friday to discuss my overages, I was surprised to find out that my contract had expired, and I ow...
My bill this month increased without any (visible) notification. I just spent some time trying to contact Telus and it was an incredible waste of my time. What is my best line of complaint here?
Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a revie...
I am looking to add a Stream+ subscription but I already have an existing annual Amazon Prime subscription that ends in September 2024. I can't seem to find any details about what happens when I add Stream+.Does any of the following happen?1. Pause m...
am writing to bring to your attention a serious issue regarding one of your associates, Amanjot, and the promised Interac e-Transfer deposit.Upon signing up for your services, Amanjot assured me of a $250 Interac e-Transfer deposit as part of a promo...
I am writing to file a formal complaint regarding the issues I have encountered with my Telus bill payment and contract agreements. The purpose of this complaint is to bring to your attention the unprofessional conduct and false promises made by Silv...
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