am writing to bring to your attention a serious issue regarding one of your associates, Amanjot, and the promised Interac e-Transfer deposit.
Upon signing up for your services, Amanjot assured me of a $250 Interac e-Transfer deposit as part of a promotional offer. However, despite multiple follow-ups over the past three months, I have yet to receive the promised deposit.
Each time I reached out to Amanjot, I was given reassurances that the deposit would be processed "next week." Unfortunately, these promises were never fulfilled, and to my dismay, Amanjot eventually ceased communication altogether by blocking me.
This experience has left me feeling deeply disappointed and deceived. It is evident that this behavior constitutes fraud and is unacceptable. Therefore, I am formally lodging a complaint with you as Amanjot's supervisor. I request a thorough investigation into this matter and appropriate action taken to rectify the situation.
Additionally, I urge you to ensure that such deceptive practices are not tolerated within your organization. I appreciate your prompt attention to this urgent matter and look forward to a resolution.