cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

is email to sms supported?

mariomarchal
Just Moved In

Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com

 

Thanks

 

9 REPLIES 9

dru
Community Manager
Community Manager

Yes, email to SMS is supported in a limited capacity in the following format: [email protected]. Please note virtually all URLs are automatically blocked due to propensity for spam and/or malicious content. 

Trelly
Just Moved In
Anyway to unblock or allow these email to SMS messages to come through on iPhone?

El-Eric
Moderator
Moderator

Hey Trelly, perhaps there is a better way to send messages rather than email-to-sms. Can you send me a message with what you are trying to accomplish and I'll help you out?

Messages finally started to come through. I have a remote device that will send a cry out email upon a fault or malfunction. Some folks just preferred receiving a text instead. Thanks for your help 🙂

Have you changed anything? I need the same thing.

I did you do? I'm having the same needs.

Hi Eric,

 

We are in PEI and have an emergency notification application for First Responders (Volunteer Firefighters) called I am responding.com.  This is used for notification for thousands of volunteers in Atlantic Canada.  All the messages are coming from a single identity (based in the US).  Is there a way to whitelist the provider?

 

Appreciate any insight.  [email protected] or the provider at [email protected]

A-B
Community Manager
Community Manager

Not entirely sure. While the service itself is still available, albeit on a very limited basis (see above in this thread), you could perhaps reach out to our team at 1-888-811-2323 for further investigation. 

anibal
Just Moved In

I'm sending email from outlook to [email protected].

The texts are not coming through. However, if I use gmail to send messages/emails then it works.

 

With Outlook we're getting a bounce back email that looks like this:

 

Diagnostic information for administrators:

Generating server: DM4PR19MB5860.namprd19.prod.outlook.com
Total retry attempts: 4

[email protected]
Remote server returned '550 5.4.300 Message expired -> 421 4.2.0 SK3AsPOA449McSK3AsB8XP mail accepted for delivery AUP#BL'

Original message headers:

Received: from SA0PR19MB4366.namprd19.prod.outlook.com (2603:10b6:806:88::17)
 by DM4PR19MB5860.namprd19.prod.outlook.com (2603:10b6:8:68::8) with Microsoft
 SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
 15.20.7762.21; Fri, 12 Jul 2024 15:55:16 +0000
Received: from DS7PR19MB5901.namprd19.prod.outlook.com (2603:10b6:8:7c::22) by
 SA0PR19MB4366.namprd19.prod.outlook.com (2603:10b6:806:88::17) with Microsoft
 SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
 15.20.7762.23; Fri, 12 Jul 2024 04:48:07 +0000
ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;

 I need this to work since I'm receiving texts that are specific to alerts for a medical application.