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Resolved! Trade in program

When you trade in a phone for credit do you need to bring the box, headphones and charger too?

SIM card removal message Galaxy S4

I keep getting "SIM card removed" message on my Galaxy S4. Then no Network is available except for emergency calls. I get a note to restart. The rest of the phone works fine. The SIM is in and seated OK. This is a message that has been recurring seve...

magus by • Just Moved In
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When will Telus get BlackBerry DTEK60?

BlackBerry DTEK60 was announced back in end October. As of today, I do not see Telus rolling out this fantastic device. It is a high end model with reasonable price tag. When will Telus get it? I do not even see DTEK50 in the mobile device lineup any...

Resolved! Moto G4 Plus update 7.0

Has anyone seen a time line for the Android 7.0-7.1 update from Telus can't seem to find any info

Taylor1 by • Just Moved In
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iPhone 4S loses phone contacts

I had my iPhone 4S plugged into my laptop to download some pictures and recharge. I had Facebook running on both and it decided that I needed Messenger on my phone. All of my real phone contacts disappeared and I had only a contacts list in Messenger...

sulyn by • Just Moved In
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Resolved! Power phone on/off

Hi folks,I use an Alcatel One Touch A392CC. What is not clear to me is this:as I use the phone exclusively for emergencies, it is powered off most of the time. Considering this, do I need to nevertheless recharge the battery regularly? If the phone i...

Resolved! sim pin puk Issue

Since about a month, I own an Alcatel One Touch A392CC. When first exploring the phone's settings, I engaged the sim card pin prompt. A telus representative unlocked the device for me, after which she adjusted its settings to disallow the sim card pi...

iphone 7???

i was gonna get the iphone 6s on a premium plus plan so i didn't have to pay a lot upfront but they don't have the option on here anymore so i might get the iphone 7 on a premium plus plan but how much do you think i'd have to pay upfront??

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