Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Can we no longer activate a new SIM online?

I just bought a new phone (from Telus) and am trying to change it on my account - the new phone shows up on my account as my device, but the SIM isn't activated and I can't find anywhere on my account to do that. Did they remove that feature from the...

carmenrae by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Canceling

Hi I'm moving to a different country in October and I have a two year contract how does it work? How do I cancel my phone?

Elzanthe by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Spam

Is it possible to filter spam on my Blackberry? 

Likarok by Organizer
  • 6 replies
  • 0 kudos

New activation air time crediit

Purchased the following TELUS prepaid phone below comes with $40.00 activation credit supposedly.Went to activate no credit allowed with a new phone number!!! Alcatel Lume Prepaid$69.99SAVE $10 Off our everyday low price!Valid June 09, 2017 - June 14...

Randene by Organizer
  • 3 replies
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Charged Long Distance for 1-800 Number

I was recently reviewing my airtime usage and noticed that I was charged $15.50 for a 31 minute call I made to a 1-800 number. It was my understanding that toll free numbers counted towards your airtime minutes and were not considered long distance. ...

Resolved! Easiest cell phone for seniors

I would like to find an easy...text and phone call...cell for senior carried by Telus and pay as you go. Any such cell phone???

Kaybee01 by Organizer
  • 1 replies
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The new Essential Cell Phone

Does anyone know if Telus will start carrying the new Essential cell phone? (

Resolved! Cancelling

Just wondering if you have to give 30 days notice to cancel cell service with Telus ?Or how does it work ?There is no device balance in case you were going to ask .Thanks

xjeepguy by Organizer
  • 7 replies
  • 0 kudos

New iPad Pro 2

I was considering getting the old iPad Pro when the new one comes out. Anyone know when the price drop will happen? And by how much?

leooliver by Just Moved In
  • 1 replies
  • 0 kudos