Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Firmware

I purchased a Huawei LTE B593 Telus Smart Hub on ebay. The firmware was originally V100R003C464SP058.I had it flashed to unlock the antenna features. The new firmware is V100R001C82SP055. I now need to upgrade back to the Telus firmware. Can anyone t...

ossieb4 by Just Moved In
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Device Upgrade?

I was looking at upgrades and there were a few great deals... When I went back to review, the deals were gone and now I feel like I will never upgrade now that I know what was available.

Heather1 by Just Moved In
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Resolved! Samsung S5

when will the new samsung s5 be available? how much will it cost to upgrade to? how much trade in value would i get for a Samsung S4?

egorf38 by Just Moved In
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Transferred Phones now worse cell signal

I recently had to get my phone replaced through Apple. Ever since the switch, my cell signal has been terrible (not receiving calls, or texts, etc) and I live in a city, and never had this issue before. Could this be at all related to having a new de...

s4 Not charging

Hello, as of recently my Galaxy S4 from Telus will not connect through USB to my wall charger or my computer. The phone does not charge while it is turned on... however, if i turn the phone off and plug it into a wall charger, a grey battery pops up ...

Resolved! Samsung S4 Phone

I would like to know how to stop TouchWiz Home from "Complete action using" everytime I do something on my Samsung S4


I just received my new to me phone. I have figured out where the sim card goes in, and have plugged it in to charge the battery. How long should it be charged?Don't know how to activate it, and am a complete newbie! I managed to get a training time-s...