07-16-2016 03:08 AM
Hello!
I`m from Russia, and I`ve got the problem. Recently I bought on ebay Iphone 4. Seller confused orders, and sent me to a locked phone, it is locked to the carrier Telus. How can I unlock this phone?
07-16-2016 03:57 AM
It can only be unlocked if you have an active Telus account.
http://www.telus.com/en/ab/support/article/unlock-mobile-device
07-16-2016 05:11 AM
But I can not make an account live in Russia. No any ways to resolve this problem?
07-16-2016 10:41 AM
Looks like you will need to turn to a third party unlocking service, or return it to the vendor for exchange for the product you ordered.