Software Update Schedule Discussion


Software Update Schedule Discussion

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

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just got some sort of update for my S7 Edge tonight at 11:45pm probably nothing special but it was an update thanks again to all those that have helped me throughout and if i have helped anyone i hope that my knowledge gave some insight the update was only 25 MB so i am thinking it's just a security update phone is restarting new baseband number is G935W8VLS3BRA2

@Sapper56 I got it early yesterday morning  January Security Update installed.


okay i jumped the gun i thought i read somewhere about the iphone 9 but it was the 8 plus and the x as for the 11 they are getting bigger with a 6" screen... i don't need bigger if i needed a bigger model i would splurge for an ipad. but as for the 7 plus i have it is just a sitting paperweight as i DON'T like it but when the samsung does break down it makes a great backup phone till i get another. just seems a shame the cost of these phones and i make it a paperweight but nobody in my family wants it so it just sits on my computer desk and only gets used on occasions when i forget to charge the samsung... thanks for clearing up the iphone model numbers


The iPhone 8 and X both came out September of this past year. The iPhone 8 was the iterative annual update, and the X was the Anniversary Edition, which included a number of technologies Apple plans to expand in the future. There is no iPhone 9. The next iteration of iPhone will be September 2018.  If you want a phone for the long term, Apple provides updates for the oldest phones of any manufacturer, and there are many folks still happily using iPhone 5 which was released in 2012. I have not seen such updates maintained for Android phones, which seem to come out at completely random intervals by comparison.


Like cars, folks would look with askance if new phone models did not come out at least annually, so I don't see release dates lengthening, however, if you choose a quality brand, you don't need the latest and greatest, as it will last through a few cycles.


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yeah it's a shame that i have only had the phone 1.5 yrs and it has been NOTHING but problems i figured the iPhone would be better but i just don't like ios as i have been an android user for far too many years i still have an operational LG thrill 3D phone i fire it up every now and then but i just don't have a use for it anymore and it isn't worth anything but these phones nowadays are being churned out too fast seems like i just got the iPhone 7plus then the 8,9,X came out back to back and now i hear iPhone 11 is due this year..... am i going to upgrade...NO i need to find a stable platform and stick with that and maybe not cost me an arm and a leg to purchase them

Nope and sammobile only lists Bell/sasktel/virgin so far as having the January update in canada

i haven't seen any new updates on my s7edge i still have the november security update and it's now almost February and i still have android 7.0 so i an not hoping for too much more out of it but seems my iphone is forever getting updates

Update schedule shows 

Samsung S8Jan 26Security update


Haven't seen it on my S8 yet and it's Jan 27th.  Typically it can take some time but not usually this much.  Has Any one actually received the Jan 26th Security Update on their S8?


I have to say I'm absolutely flabbergasted that this issue is not being talked about or mentioned anywhere else. Surely there are a bunch of people with the Pixel 2 XL. Have they just not gotten the 8.1 update yet?

You can switch too. They have to unlock your phone for free but you will have to buy out the remainder of your contract

Wait what, you were able to switch only because you bought your phone outright I guess?

Friendly Neighbour

Yep I have both on mine as well. When working normally (i.e. before 8.1) it was always on SP. In 8.1 just selecting ISP doesnt actually make it work either. You have to recreate a new APN with the exact same settings as the ISP one and then choose it. Very very odd issue but it seems like it would be something Telus could quickly resolve?

Community Power User


   While I don't know the difference between and, I do see the latter on my phone. 


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Friendly Neighbour

Lets not call it a "solution". I'd say its a workaround for now. I'm still not sure what using the "ISP" APN changes from using the normally default "SP" APN. But these APNs really should work without us having to mess with them. Thankfully yes it does work though so my phone isnt completely useless 😛

Community Power User

A solution to the Pixel Update issue is here.  A simple change to your APN should provide a fix. 


Thanks to @maja for posting a solution!


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Thanks God I read your and static416 comment, otherwise I was also thinking to update manually. Telus is very lazy in releasing update.

I'm in the same boat as static416. Updated to 8.1 and now no data connection at all. 

I didn't wait for the normal update, I side-loaded the 8.1 OTA directly from Google. Doesn't require root or an unlocked bootloader or anything. But as soon as I did, the phone would no longer connect to the Telus network. My wife's Public Mobile SIM worked fine though.


I ended up just going out and switching over entirely to Public Mobile today. $60 a month for 5GB is saving me like $25 a month, and it's the same network, and the phone works.

I have my personal phone from Telus, it’s Pixel 2 XL and the business phone from Rogers, Pixel XL. Rogers pushed Oreo 8.1 and it works absolutely fine. I am still waiting for Telus to push the update for Pixel 2 XL.

well i just had telus unlock my s7 edge for free and when i asked about the iphone 7 plus they told me that it was already unlocked and just to insert my other carrier sim card (rogers) i have and sure enough it worked just fine i guess there was a telus push in the firmware update that unlocked the iphone

Also weird, if I swap in the Public Mobile SIM it works fine. Isn't it the same network?