Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
746 PostsLatest topics in Mobility
Resolved! Sales fraud
am writing to bring to your attention a serious issue regarding one of your associates, Amanjot, and the promised Interac e-Transfer deposit.Upon signing up for your services, Amanjot assured me of a $250 Interac e-Transfer deposit as part of a promo...
Resolved! telus agent fraud
I am writing to file a formal complaint regarding the issues I have encountered with my Telus bill payment and contract agreements. The purpose of this complaint is to bring to your attention the unprofessional conduct and false promises made by Silv...
Fraudulent Behavior of Telus Sales Representative
Dear Telus Mobility Customer Service, I am writing to file a formal complaint regarding the fraudulent behavior and false promises made by Harsh, a sales representative from the Telus Team. I am deeply disappointed and angered by the unprofessional c...
Deceptive Practices
We recently had a Telus agent visit our home, lured by the promise of their fiber optic line. Initially, we were skeptical as Telus had previously informed us that fiber optic wasn't available in our area. However, the agent assured us it was now acc...
fake TELUS reps offering FREE 15 Pro-Max IPhone's for 10+ yrs of loyalty
I was called 2 times this week (May 2024) from 403-245-2815 & 403-290-6806. She was trying to get me to give them my : name/address/email/DOB & TELUS pin # in exchange for a new FREE 15 Pro-Max I-Phone's for 10+ years of loyalty. the 1st call I didn'...
Question about May 3rd update for Samsung
Hello, is the May 3rd update for Samsung on Telus going to be a huge One UI 6.1 update party? All of them says "Optimizations+Security Update" and it's listed for S22 Series, S21 Series, Fold 4, Flip 4, Fold 3, Flip 3
Web Store Issue
Three weeks ago I attempted to order a Certifed-Used Like New, IPhone 14 Pro Max.It showed as backordered in the Web store but still let me order it and said they would ship with in a week of ordering. The shipping date came and went, I then received...
Text to email not working the last few days?
I use text to email all the time for reminders, but this week, my texts are no longer arriving. (Earlier in the week, I'd suddenly get an entire day's worth in a few minutes). (Android, Google Pixel sending to Yahoo. My "text email" is in my yahoo co...
Deceptive sales tactics hep
Anybody know how to reach someone to make a complaint about deceptive tactics? I recently switched over from another provider only to discover that what I had agreed-upon was not what they ended up charging me. I’ve spent 20+ hours on the phone. no o...
Unnotified rate increase
My bill this month increased without any (visible) notification. I just spent some time trying to contact Telus and it was an incredible waste of my time. What is my best line of complaint here?
