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Recent ActivityMost RecentNewest TopicsSolutionsGot Scam Call I got a call from 1-844-999-9927, asked me to install network security as I have hacking issues and they made me read a page, I think “https://www.support-wiz.com/Telus-Technical-Support.html” this ...SOUND I am watching a show, whether live TV, recorded or streaming. The sound volume goes up and down during the show. At times (TV sound 1-100) it will be just right at 10, other times it is 50. This is ...Optix TV wont turn on my optix TV box wont turn on, and been struggling to get through support to have it replace tried AI chat, which send you in circle between 3 answers tired "call me back", which it never did after...Duplicate hydro pole still in place Hello, BC Hydro moved their lines to a new pole earlier this summer and cut down the old pole, which still has Telus lines attached. As a result, there are now two poles on my boulevard and we're tr...Telus Connect app Boost devices not displayed This is a recurring issue that I started having about a year ago when I first signed up with Telus Internet but seems to still be happening and I can't seem to have a clear fix. It was fixed, I thin...Bad Shipping Address - Can't Get My Phone I've been a Telus customer for over 20 years. On Nov. 22, I ordered a new phone and plan, as my old one was due to expire, and I was on the buy it back program. On Nov. 24, I received an email indi...Telus sent me to collection agency without contacting me I received a mail from General Credit Services Inc stated that they have been contracted as the authorized collection agency because I own $1919.58 to TELUS CORPORATION PAYROLL I do recognize t...Never received call back I was promised a call back within 24-48 hours and never received one. I then contacted Telus and was told the supervisors/managers are busy and it will be another 24-48 hours, and still no call back....Telus website, app, and chat are garbage Wow, where do i start? The website has a linking problem between the Mobility/Manage/Pre-Auth function and the next page that should launch. I tried using the app and it just open the webpage. I t...Telus TV+ app login issues iOS and FireTV Hi, I’ve been struggling to log into the Telus TV+ app from iPhone, Apple TV and FireTV. I’ve researched and tried all troubleshooting methods and I’ve attempted to call Telus Support only to be hung...
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