Forum Discussion
Telus TV+ app login issues iOS and FireTV
Hi, I’ve been struggling to log into the Telus TV+ app from iPhone, Apple TV and FireTV. I’ve researched and tried all troubleshooting methods and I’ve attempted to call Telus Support only to be hung up on. Really hoping someone here (or TELUS) can help me! Thanks.
3 Replies
- FuzzyLogic
Community Power User
I was having login issues earlier but it's now working for me. I didn't change anything on my end.
Log in issues. Error message on iPhone and Apple TV: Login failed. Sorry, an error has occurred.Please try again later.
error message on FireTV: Login failed. Error code…. The email address or password entered is incorrect. Please contact customer care.
I had to remove the error codes as I can’t post a reply with them (flagged as HTML)
I can confirm my username and password are correct and work on both the Telus app and web browser
What issue(s) are you having with? Any error messages?
