September
September
@Farmer1976 communications are sent via email and SMS to all customers at the following intervals: 28 days out (from term end date), 15 days out and 15 days after the end of your term. Further, you have an additional 90 days after the term ends to return the device. If, by any chance, the communications were missed, please note that the information is also available within your online portal.
I know it's not what you were hoping for but the "bring it back" option is no longer an option beyond those final 90 days past your term due date.
September
September
Tuesday
Can I get this in writing, as there is no mention of this on the web site.
September
@Farmer1976 did you get any of the notifications?
If not then you may have a case for disputing.
If you did get the notifications but didn't act on them then that's another story.
September