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Iphone 16 PM pre order

Kreezy
Neighbour

Hi guys , im wondering if any of u guys got mislead by a rep concerning the delay for the pre order ? I pre order mine sept 13 10am EST and since no ubdate on the order its ( processed ). When i call i get different answer from different support or rep. I got told by the in store rep the phone will be delivered the 20 sept to my house then nothing. I called support and one told me 24-25 sept and the other one told me no information was available concerning the shipping and another one told me the 29th sept anyone dealing with this non sense right now ?

5 REPLIES 5

chrisstudioedit
Neighbour

Yes I am having problems. My iPhone 16 apparently shipped but then I get a message stating my order has been halted. Very confusing and misleading. I do not think I will be receiving my iPhone 16 anytime soon.

TELUS_Support
Official Support Team
Official Support Team

Preorders for new devices can sometimes see delays due to demand, stock received, etc. We can always look into it for you if you'd like, feel free to send us a private message and we can discuss further.


I sent an e-mail to support. Did you receive it? My iPhone 16 is on the truck scheduled to deliver to me today. I do not know why my order is on hold. Can you look into this for me. Chris Z.

We could check in with our team, feel free to send us a private message and we can discuss further.


Tanishaa
Neighbour

Yes they’re all giving different answers! Just had this last couple days ongoing