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Sparrow4
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Joined 2 years ago
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Re: Bring it back program is a joke
Not a single voicemail or text regarding my bring it back ending. Promos and bill payment reminders but I knew nothing until it was charged to my bill. Every single Telus employee has stated their hands were tied and two agreed that I should probably go to another carrier. I have never seen a company so willing to lose customers. I have found out that Rogers has a different policy and they allow for the phone to be brought back even after it’s been charged to a customers bill something Telus should consider if they care about their customers.15KViews1like0CommentsRe: Bring it back program is a joke
I am in the same boat. No communications just a bill with an extra $500 added to it. I’ve had an absolute runaround with every one I speak to saying they can’t help and talk to someone else. I have never been more disappointed in customer service. This is an absolute money making scam by Telus on the backs of their customers. I will never be a client again if I can’t get this reversed.16KViews0likes1Comment