Ideas
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I would love to cast whatever I'm watching on my cellphone or computer to my tv or nest hub, without need to cast the whole screen, tab, or kill my phone battery. like youtube does
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Status:
In progress
Submitted on
05-28-2020
10:54 AM
Submitted by
EndlessBliss
on
05-28-2020
10:54 AM
Hi all, When will the Optik On the Go website be updated to not use Adobe Flash? All browsers have deprecated Flash support now, and it's a struggle to enable it. When it is enabled, the website constantly stutters and cuts out. The iOS and Android apps work fine. Are there plans to upgrade the site to use HTML5 or release a Windows app instead? I've asked this question several times but your frontline reps don't have an answer
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Every week, it seems, I come across another sale to try and bring in new customers. Such as "get a free TV if you sign up!" and so forth. I am not able to take advantage of those offers as an existing and loyal customer, and that irritates me. My contract with Telus has been up for several years and, here I am, waiting for ANY sort of reward or offer. The points system sucks because it takes FOREVER to earn them. Plus, you can only get an Amazon gift card once a month. I don't want crummy points to gamble away on draws that I can never win. I want Telus to say, "You know what? You've been a great customer for decades and we've made tens of thousands of dollars from having you as a customer. We've noticed your contract with us has expired, too, and there's basically zero reason for you to stick with us over the other guys. So, if you sign another two year contract for TV and Internet services, you can get a free TV/laptop/whatever. Thanks for not choosing to move to another service provider! I'm honestly to the point where I'm about ready to move over to Shaw because I'm so cheesed off by the lack of options and rewards long-term customers are given to keep their business.
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Im in Tsawwassen BC Canada and you NEEEEED to get Fox Sports 1 --->ASAP
I know many people that feel the same way. do it! immediately
thanks
Joe
Edited: @ScottyJ edited the idea title, as I'm consolidating all of the ideas around Fox Sports Racing/Speed/Nascar etc.
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Status:
Under Review
Submitted on
10-07-2014
10:23 PM
Submitted by
SportsGuy
on
10-07-2014
10:23 PM
The rights to Major League Baseball Playoffs seem to be shared between Sportsnet and the MLB Network. MLB Network is now available in Canada, but is seemingly only available on Rogers Cable systems in eastern Canada. There are no options available to baseball fans and Telus customers in western Canada who want to watch these playoff games. It would be like NHL Network having the rights to part of the hockey playoffs, but no one carried the channel, so the game couldn't be viewed. Please add MLB Network as soon as possible, before anymore playoff games are missed!
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Status:
Under Review
Submitted on
06-25-2020
01:07 PM
Submitted by
FuzzyLogic
on
06-25-2020
01:07 PM
on
06-25-2020
01:07 PM
CBC has a lot of great material in Gem and it would be nice to make that available on the Optik STB for streaming.
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Status:
New Idea
Submitted on
10-09-2018
05:47 PM
Submitted by
superman2611
on
10-09-2018
05:47 PM
It would be nice to have the TELUS login apps available on the Amazon Fire TV especially that there are more FireTV users in Canada and cheaper options that Apple TV users. Their new 4K hardware will be more than capable in streaming LiveTV or OnDemand shows
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For us customers that still have landlines, the Home Phone App was a very good way to receive and send telephone calls using the landline on a mobile number. Please bring it back!
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Koodo Customers able to add unlimited talk and text while roaming in the USA but TELUS customers can't? Telus customers pay more for their plans and we should be able to have the new features first.
Here are some of Koodo's roaming add ons:
3 Days Unlimited Talk and Text for $20
10 Days Unlimited Talk and Text for $30
30 Days Unlimited Talk and Text for $45
3 Days Unlimited Talk and Text and 100MB for $30
10 Days Unlimited Talk and Text and 250MB for $40
30 Days Unlimited Talk and Text and 500MB for $75
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I dont have a 4K TV atm but that would be nice to have a non 4k TV Amazon Prime Video. So you dont have to upgrade your Box to 4k just to use the current Amazon Prime Video which you have to purchase.
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TELUS should implement a Loyalty Pricing program for internet & TV customers that have completed their contractors. Rather than renewing a contract that is designed to attract new customers, low prices in the first term and higher in the second term, a Loyalty contract would be designed to hold their loyal customers. The pricing of the monthly services could be close to, or slightly less than the monthly average price of a 2 year New Customer contract (less is better). As a long term customer, I do not like the low and high terms of the New Customer contract. I would like to see a 2 year contract with a fixed price per month.
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Its so annoying to get that black bar on the bottom part of the screen,covering important text,game scores etc, every time you change a channel.Its also useless. Who cares to constantly know how much time is left in every program every time they change the channel? If ever you did,you can simply press "guide".Please get rid of it.
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Apple announced the forthcoming release of iOS 8 today, coming this fall. One of the new features is wifi calling – where you can make voice calls and send SMS messages over a wifi connection instead of the cellular network. This would be a great feature to have in areas where cell signal is weak or nonexistent, but wifi is available. For example, at home I am in a weak Telus area (most of the time I cannot sustain a clear call for more than a few seconds at a time), but obviously I have great wifi through my home network. T-Mobile in the US has already announced support for wifi calling when iOS 8 is publicly released. I suggest Telus consider doing the same.
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The Call Control feature on my home phone is fantastic. I want it on my mobile service!
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Status:
Under Review
Submitted on
07-13-2014
10:05 PM
Submitted by
jennypurr
on
07-13-2014
10:05 PM
Telus Satellite has the option to set reminders to pop up and remind you when your program is starting, and/or auto-tune to the correct channel. Please bring this to Optik TV as well!!
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Customer from Galiano Island calling in when will TELUS restore services from Outage. It's been a week already of no service. He is aware that its due to outage and checking telus.com/outage however the update/note is not updated here (ex. calling 12/27 but note only 12/20) so his not convinced that we are doing our part to fix it. Negative impact to customer as he thinks TELUS is not updating the outage status or not doing any actions. As a feedback from customer, Kindly update notes atleast (maybe) on the affected areas to ensure that we are doing recent activity on their issues. Thank you.
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Several of us Telus customers showed up an hour early for work on Sunday because our cell phones were set to "Use network-provided time", so we showed up at 6 instead of 7. Around 0730 MST, our phones corrected themselves, but it was a little late. Would be nice to get this corrected for November so Saskatchewanians won't be late for work, as we do not observe DST in this province.
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Would love to see either the ability to use the Pik TV web app on a chromebook or allow us to install the Pik TV android app on chromebooks.
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It would be greatly appreciated to get cell phone service in the Slocan valley. Despite the recent challenges by those opposed to cell phone service due to health and safety concerns, There are many people in the Slocan valley that want cell phone service. Not only for the convenience and work, but for health and safety. Having 911 service and cell service along the valley is needed to be able respond timely to accidents, road hazards, disasters, forest fires, power issues, etc. Many people that work or live in the area must rely on wire line phone and voice messaging to do business or stay in contact. This can restrict people that work on call to stay near the phone or computer. It also means a lot of phone tag. Not having text messaging via cell numbers also is an extra hassle. We rely on high speed Internet provided by Columbia wireless. having mobile internet would be helpful to backup Columbia wireless internet, which can be intermittent at times, and a problem for those that cannot access it. There is a new fiber line being installed up to Nakusp, and it would be great if cell service soon followed, or was planned in conjunction with it. Thank you Please like this page to help make this a priority.
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Idea Statuses
- New Idea 558
- Under Review 76
- Requires Clarification 15
- Requires Evaluation 10
- In progress 16
- Completed 56
- Duplicate 20
- Hold For Future Consideration 15
- Closed 217
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