I recently switched from Shaw to Telus, and was VERY disappointed I couldnt watch recording on my App. This is easily done on the My Shaw app, hopefully Telus can figure it out soon
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1) allow us to watch recorded shows on our device instead of only on the TV. Shaw let’s us do that and it’s really handy. I can record shows my husband hates and watch them while I’m doing chores. Forcing me to only watch them on the TV keeps me in one room… 2) please put a progress bar when skipping through shows. It’s so handy to know how far along the show is, for so many reasons. I see the progress bar when I pause but I miss having it when I skip through commercials (like Shaw has). 3) consider having a folder on the PVR called “Deleted Recordings” and when you delete a show, it goes there (instead of “poof!”. That way it can be recovered within a few days if it is needed again, or if it was deleted in error. I miss that feature that Shaw had. Thanks for everything else - otherwise I love my experience with Telus.
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When I had a Shaw PVR, I was able to record all games played by a specific sports team - such as recording all Vancouver Canucks games or all Seattle Seahawks games. There doesn't seem to be any way to do this with TELUS Optic TV (other than searching the team name and manually recording each game that comes up in the results). Can we add this feature please?
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Parents need an option to disable, delete, or even add a pin on apps. The app in particular is Youtube. Everyone knows this isn't an app for kids. Putting restrictions on Youtube itself won't work. It will still allow contents that are not for kids.
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Why can’t I save My favourite channels without going to Option, scroll down and select My favourite channels each time I turn on the TV.
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we should have access to recently deleted programs in case a recording is accidently deleted. Frustrated when some programs are accidently deleted and we can not recall them.
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As it is now the only siren your alarm system has is on the panel. In our house the panel is upstairs and the siren can barely be heard in parts of our basement or not at all in the shop. If our alarm goes off you can't even hear it outside; wouldn't it make more sense to have a siren outside so neighbors etc can hear when it goes off? It would be nice if you offered extra internal sirens that could be plugged into any outlet but it would really be helpful if you offered an external siren we could plug into our soffit plugs.
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I've have assorted shows listed here (Web and App) that I have no desire to continue watching. As best as I can tell there is no way to remove shows from this list. The PVR has a similar problem with the Home screen and continue watching. The only way I've found to remove shows there is to clear the viewing history and that removes ALL shows from the continue watching list.
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On the desktop Optik PVR you could delete recordings from the program. With the new Android Cloud recordings you have multiple steps and screens to do this and it is frustrating.
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Please do as your competitors do and enable wifi calling for all devices that support it rather than only for devices on the Telus provisioning list. It's frustrating that other providers allow this, yet Telus only supports a small list of brands. Sony phones, for example, are not currently permitted.
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Would like to have the option for Mediaset for the Italian channels on optic TV . The last post for this channel was several years ago from someone in Calgary, which stated that with a city of this size and a huge Italian community, it would be a benefit to have the option of having Mediaset, not to mention the city of Vancouver with its big Italian population. I am from a smaller city in BC with a large Italian community , who would also see a benefit for Telus and the customer by offering this option. I would like to see that this option for Mediaset be addressed for optic TV, as BELL DOES offer this channel in their Italian channels.
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Why is this not a baseline function?! It makes no sense to not allow me to schedule arm and disarm.
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Could you add channel 845 Global News Bc One to PikTv. That is my favoritenews channel you offer on Telus.
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I have read your responses to others who have already asked, so I am not going to ask when an Xbox-compatible app will be developed for Telus TV+. What I would like to do instead is urge your development team to develop an Xbox app, so that more people may enjoy their TV subscription on the device they prefer. Thanks for your consideration. I will stay tuned to the Neighbourhood forums and social media for any announcements. 😉
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I’m happy you’ve added Disney + but you’ve made it unnecessarily complicated for those of us that already have a subscription, I think you need to make it so one can just sign into it like we can with Prime, I’m not going to switch & cancel an already paid for subscription. Just make it easy for us please.
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Can Telus develop an action button where we can manually record our doorbell camera? I go live when I hear something suspicious outside and my doorbell camera and recording cannot be turned on. It also cannot be configured to trigger zones for recording. I would feel safe that I can record something that is happening and use it as evidence when filing police reports. FYI found a similar post here from 2020 and still no answer. Where are the experts?
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When someone replies to me I get an email. Click on the RE: _____________ and my web page opens to that reply. Why does the bell continue to show a message waiting after I have viewed it?
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Please make a way to block or delete apps from Optik. I have blocked the channel but they access from menu and there is no way to remove or block.
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