The system settings menu on the Optik box needs an option to set the volume to Fixed output at maximum or variable volume.
The fixed volume at max should be the default setting. Most customers use the TV to control volume so this would eliminate the issues where the Optik volume is adjusted accidentally prior to programming the remote for the TV.
The setting would also give customers a quick way to correct the issue without having to reprogram the remote back to the Optik box and then program it again for the TV.
