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Recent ActivityMost RecentNewest TopicsSolutionsContract ends in June - procedure My contract with TELUS SmartHome Security ends in June this year after a 3-year contract. I would like to know what to do to make sure my contract does not renew automatically and what the procedure ...Phone got stolen, trying to swap sim but email option doesn't work.. My phone got stolen and i'm trying to swap the sim to a different device, however i keep getting A verification code cannot be sent to the selected email address at this time. To receive a verifica...ipv6 with DoT through controld I have a Asus ROG GT-AXE 16000 router running merlin firmware , I set the telus gateway to bridge mode to my router and then set up DNS over TLS with controld . Everything works fine and the status p...Outlook 365 stopped working suddenly, why? My wife was working in Outlook 365 yesterday morning and it suddenly stopped working. I called Telus tech support and they said that is just the way it is. They no longer support outlook 365 and do...Return label for Bring it Device I have called customer service 9 times and all 9 times I have been told different things. They promised to send the return label within 48 hours which still has not been sent. Every time when I call...Home Internet Overcharging Hi....after securing a new home internet plan...we have noticed that charges made over the past few months have not been consistent to what we were told over our phone discussion. Our billing has bee...Help contacting a human from Telus I am working in an area that has no cell service so I am unable to take a call back. I'm trying to cancel my internet plan but the virtual assistant just keeps trying to get me to do a call back rega...Clarification on returning equipment Hi Telus Support, I recently canceled my telus internet service, and was told that I need to return my equipment, despite I expressed that I did not rent any at the start of my service. Ever since I...Stream+ Basic Activation Not Working Hello, Subscribed to Stream+ Basic but the activation not working. Clicked on the links on the activate page, it just kept showing the page is not working. I looked through the forum, appears that th...Concern Regarding Network Dear TELUS Mobility Head Office, My name is Sayed, and my account number is [mod edit - private info]. I recently signed up with TELUS within the past week, and I would like to be honest in expre...
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