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Recent ActivityMost RecentNewest TopicsSolutionsTelus TV Guide Not Working on My Laptop The Telus TV guide is not working properly on my laptop. Any date starting January 1, 2026 says "Invalid date" and will not load the guide properly. The guide is working fine on my TV's and my tablet...Missing episodes "on demand" Hello, we are trying to access episodes from the Discovery channel "on demand" after they have aired and they are all not showing up, or episodes are skipped. Can this please be fixed? After a new e...Unable to see WiFi Boost 6 in Telus Connect app I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...Customer Service Vancouver Complaint Formal Complaint Letter (Service Not Delivered) Account Number: (removed account number) Address: Gastown Area, Vancouver, BC Date: Dec,13/2025 To Whom It May Concern, I am writing to formal...Returned Equipment - still sent to Collections In March I had cancelled my internet service with Telus as I was switching providers. As soon as my new internet was installed, I returned the telus equipment right away via Canada Post. As this was...HDMI control of devices not working As title says the HDMI control of devices not working all the way right. I just want to get to 1 button turn on if possible?? Optik remote turns off all 3 units off with press of power button as it...POOR SERVICE I have had an outstanding service calls for over a month now for my home security system, TWO service appointments set up and TWO service appointments the tech did not show up. Two days sitting at ...How do I cancel internet service agreement renewal? And technician appointment. I accepted an offer to renew my internet service agreement for another two years with better speeds. Unfortunately, the price I'm seeing on this new service agreement is...Locking former customers out of bills After being a long-time Telus customer, I made the decision to move to Rogers because it was a better deal this time. I've always liked Telus, mostly for the excellent customer service, but this is ...New Digital Box Guide shows many channels blank I have been using the new digital boxes for about a month now, and while most things seems to work ok so far, I have noticed that, when I bring up the guide, many channels that I know I’m subscri...
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