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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 289 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 51419 Views
  • 43 replies
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On Demand Error

I’m trying to watch grey’s anatomy but on demand says there are 0 seasons and 0 episodes for the show. The only other show that I saw with the same issue is Bob Hearts Abishola. These shows aren’t being pulled from on demand are they?

showcase channel

How do I get the SHOWCASE CHANNEL?

bella22 by Neighbour
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  • 2 replies
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TELUS Home Assistant - Optik Devices OFFLINE

I want to use my Google Home device to issue voice commands to my Optik TV boxes.I have successfully installed the TELUS Home Assistant in my Google Home device’s app on my iPhone.All my TELUS devices are detected. However, all my TELUS devices show ...

GALAN by Neighbour
  • 3347 Views
  • 4 replies
  • 0 kudos

Scheduling- Can someone explain to me...

Why, on the Golf Channel, there is supposed to be "Live from the US Open" (not on the schedule, but if I wasnt in Canada), but here in Canada all we are getting is a bunch of re-runs of junk programming.Its infuriating. Theres no reason I can see for...

Hogan by Organizer
  • 2595 Views
  • 2 replies
  • 0 kudos

TELUS TV "Update"?

Seems like I'm seeing a lot of lag now, especially on start-up. Used to be just on Stingray music channels but not seems that I'm seeing a lot more of that spinner. Also, seems like every time I press a button on the remote, the sound cuts out.

(Attempting to) Change Theme Packs

Why is dealing with Telus so exasperating? I have to say that Shaw Direct was a much better experience when dealing with issues. So I was able to finally "renew" my "contract" for my multitude of home services. Now I want to change a theme pack. Of c...

Resolved! using PicTv with amazon fire stick

I am trying to access the PicTv app through an amazon fire stick. Is this possible?

piknick by Neighbour
  • 3500 Views
  • 1 replies
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