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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 65854 Views
  • 210 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 46421 Views
  • 43 replies
  • 7 kudos

Resolved! On Demand content

I just signed up for Pik TV, so I don't know the ins and outs of the On Demand content. I mostly signed up to watch Atlanta and Better Call Saul. I've been able to catch up with Atlanta stuff but the Better Call Saul episodes are not on demand, only ...

Resolved! PilTV on Apple TV login not possible

I am assuming the PikTV app was updating, it is asking me to login on my apple tv. When I click 'login' it does not prompt for credentials, no box for user name or password appears, it simply is not possible to login since there is no where to login....

GregDeLong by Friendly Neighbour
  • 2787 Views
  • 5 replies
  • 1 kudos

Resolved! New Telus digital tv box for pik tv

Hi,How does one order a new Telus digital tv box for pik Tv?I'm new to Telus having moved everything (internet,.landline and pikTv) over earlier in April. When i transferred I figured I'd be able to watch pikTv on our new LG tv with an app or digital...

Sbreakin by Friendly Neighbour
  • 7105 Views
  • 8 replies
  • 0 kudos

Resolved! Centre Ice channel guide not displaying game info

Not on any of our boxes and not on the Optik app. Since it’s happening on an iPad app as well as the tv boxes in our home, I suspect it’s a Telus problem. A bit inconvenient, Telus please fix this! Thank you!

IFC Films Unlimited

I have been watching the free preview of IFC Films Unlimited which is now ended but for the life of me I cannot locate a price or if this channel is included in a package. I'm not sure who designed the website but it's horrible for finding channels a...

Resolved! Pik TV app on Apple TV timing out - multiple errors

I've had Pik TV app on Apple TV for a few months. it frequently times out, need to reset, wait an hour or so and reboot. The past week, it happens daily. now resets and reboots, sign-outs, don't work. Strangely, now it is related to whether my MacBoo...

Season 1 episode 1 True Blood

Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.

Stylo by Neighbour
  • 1814 Views
  • 3 replies
  • 0 kudos

Latest Episodes On Demand

Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...

erikam by Neighbour
  • 1251 Views
  • 0 replies
  • 0 kudos

recording series

I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?

BobbyGee by Friendly Neighbour
  • 3939 Views
  • 6 replies
  • 0 kudos

Resolved! Sports channels?

Hi, I have basic Piktv with the extra 5 channels. I see there are three sports paks but am unsure what channels are included. There is the "Sports Pack" for $16, which of the sports channels are included in that one? Then there are the individual spo...

Sask3m by Neighbour
  • 3715 Views
  • 3 replies
  • 0 kudos
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