Having a handicapped member of the family, it really upsets me there is no support for dual remotes or a more standard IR interface that allows for universal remotes. The Telus box uses the Technicolor remote codes which I have yet to find a universa...
I've set up my Telus TV+ (android box) with an LG smart tv. The odd thing is, the Telus remote will control everything other than the on/off of the LG tv. Spent some time on the phone with a Telus tech. We reset the remote, unpaired and paired the re...
When I power the TV and Telus box on I have to toggle through all the inputs before it works. It starts on the correct input "HDMI 1" but I have to cycle through until I am at HDMI 1 again. How can I fix this?
I have a PVR and for a month now when I add or update a recording using the TV+ app it doesn't show up on the PVR. The app says it's recording and when it's done it shows up in the list of recorded shows on the app but not on the PVR. All the recorde...
The wrong 'new' episode of Brilliant Minds was aired on November 11. Was supposed to be an episode called 'The Man From Grozny' airing but it appears that they aired the following week's episode instead, called 'The lovestruck Widow'. 'The Lovestruck...
So we've been noticing an intermittent issue with the free Stingray channels and going back to other channels that we're subscribed to. For example: Listening to music on channel 7856 ... then when we want to go back to a sports channel (or any other...
Hello, I see this post, that we cannot upgrade to Premium when you get a Promotion, and pay the additional $3:https://forum.telus.com/t5/Optik-TV/Disney-Promotion-24-month-subscription-Premium-instead-of/m-p/154742#M17026 But I have to ask why not? T...
Is there any plan to allow the new 4k optic TV boxes to support Dolby Vision HDR? Dolby Atmos works but not Vision. The way around it is to use the native apps on the Smart TV and not the android apps on the box.
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
I recorded the first episodes of The Big Bake and Holiday Baking Championship on the Food Network last week, but they've now disappeared and only the episodes that were recorded today are there. I did not delete last week's episodes because I hadn't ...
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