Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have had Telus TV and Internet for a couple years now and the last few weeks the screen will go blank for 2 to 15 seconds during a show. Happens maybe 2 to 5 times a day. Has anyone else had this problem? And yes I have reset everything, done Inter...
I am asking again. I’ve been asking for years and many other users have been on this forum with the same issue. I will ask again, as this issue drives me right out of my mind. Once you watch live streaming TV, or start watching a PVR’d show - if you ...
Over the past week my wife tried recording a number of shows and they ended up not getting recorded.Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and double checked it one hour before it was to start. We al...
New PVR Box. Recording erased. Is there anyway of retrieving? Thank you.
i am wanting to stream CBC listen app on my optic evolution tv box however , it snot available on the plays tore, the only available option is the French variant. any thoughts on this?
How to disable the Optik TV service?
When I try to login to the Crave App and website using TV subscriber credentials, it tells me I need to subscribe. When I quit the app or close the window to login again, it's saved the credentials and still tells me I need a subscription. When I go ...
I have Optik TV and recording TV shows is an extra charge. The charge associated with this feature (that should be standard) is $17.00/month. I feel like this a ridiculously high charge for this feature. I understand that it is now cloud storage but ...
I recently changed my theme pack and added some new channels including oxygen true crime and USA network. They appear on my telus box and Telus tv plus app but they are locked in CTV app and it says to contact tv provider; but I do have these channel...
Another rant .. because of missed recordings.My contract started in April, 2023 and so will expire in a couple of months.Since the beginning, series recordings have been frustratingly broken ... unbelievably broken. The android TV based OptikTV has n...
