Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Starting to question the programming on Optik tv. We lose Discovery Channel, and looks like it was replaced with a bunch of channels that are pathetic at best. Several channels show the same programs several times a day. Some channels are showing pro...
Will Telus ever get this channel?
Just curious if the new boxes have gotten better than when they were first released?
Hello. Telus used to have to am and fm radio stations on the guide. Now it’s thru the apps with way to many steps to just find the station and play it. Way too much of a process now. And on top of that, the radio station will play for about 20-30 min...
Can I just get Optik TV activated an not use and paid Telus for internet ? I read somewhere it's possible to set the internet part with 0 bandwidth
Wicked CitySeason 2Episode 4AMC+@TELUS_Support Thank you
Where can I find an updated list of channels available for the " Pick 5 " package. I've currently got 2 theme packs that only contain 1 channel that I watch regularly and I'm pretty sure that both channels are part of the " Pick 5 " package so I migh...
Season 1 has 11 episodes but in demand only has 8 and then it jumps to season 2
When fast forwarding a recorded program the program stops and says “start over”, “delete” “recordings” or “watch live tv” shows up. I have restarted the digital box multiple times. This is a common occurrence
Scrolling to TV on demand, Crave TOD and down to Movies and specials it is only showing one movie Borderlands. No option to select any further categories. Had to select that movie and manually scroll up 70 selections to get to the one I wanted. STB h...
