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I can receive my outlook email on my iPhone but I can't send email. i get an error saying "Cannot send email" The username or password is incorrect. I go to settings and have for outgoing server:
Host Name: smtp.telus.net
User Name: my email address
Password: my password
Use SSL is ON
Authentication - password
Server port = 465
I reentered my username and password and it comes back as verified. But still can't send email.
Thanks for any help
Go to Solution.
Try changing your port to 1025
https://www.telus.com/en/ab/support/article/set-up-email-iphone-ipad (bottom of page)
Thanks Nighthawk - before I got your reply - I re-entered all the settings again from the online guide - and then it started working -- i have done this like 4 times - so not sure why it worked this time.
Thanks for you reply.
It is recommended to change the port either way as that should ensure it stays working more reliably, especially if you are not connected to a Telus network at the time.
If you are not using a telus.net email check the settings here https://www.apple.com/support/mail-settings-lookup/