Forum Discussion

lyle2973's avatar
lyle2973
Neighbour
23 days ago

I can't redeem any telus rewards

I have been trying for months to redeem different types of rewards and always get the same message

Due to a recent update in your contact information you are temporarily unable to redeem this item.

I've never changed anything and can't figure out what to do

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, can you send us a private message? We'll need to look into this for you.