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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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login problem

I can not log in due to this error{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}

jmac415 by • Just Moved In
  • 173 Views
  • 3 replies
  • 0 kudos

Website Login Issues

Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to. After entering all my information in correctly, the next bla...

jrdberry by • Just Moved In
  • 253 Views
  • 2 replies
  • 0 kudos

Mobility Agreement not being honored by Telus

Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...

rockrewls by • Friendly Neighbour
  • 703 Views
  • 11 replies
  • 0 kudos

Understanding bill

To avoid suprise, everyone must ask read and learn their bill to avoid confusion. Your billing cycle is important to know. Always remember we are billed one month in advance. Everytime you made changes in between the billing cycle period, those chang...

Nomnom by • Friendly Neighbour
  • 170 Views
  • 0 replies
  • 0 kudos

The account was billed by Triton

Hello everyone,I was wondering if someone had a similar experience. I received a billing for this month and there were extra charges from, what turned out to be, a Triton application via my Telus account.Did anyone have that experience? I can't find ...

Billing errors

Hi there, transferred my account from Rogers to Telus, and the 1st invoice is wrong.I signed up for usa/canada/mexico plan at 50$ per month and iphone pro max for 10$ per month.Telus accounting chanrged me 100$ for setup, and not 70+ taxes for monthl...

solicitation

..loyal customer over 20 years here.. Telus sending people door-to-door soliciting?? in this day and age?? Nobody solicits door to door anymore… This is unacceptable , furthermore, if this is now normal for communications companies then they need to ...

Mobility plan

Can someone please explain to me why new customers get better offers then long time customers? Not impressed with telus at all lately.

Hassel by • Just Moved In
  • 215 Views
  • 1 replies
  • 0 kudos
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