January
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and have luck getting it rectified?
January
@spooner How long has this been going on for?
January
3 weeks ago
Im having this issue currently - i have tried several times over the last 2 weeks. Was there ever a solution?
3 weeks ago
Hi @Cbun if you are having issues we can help. Please send us a private message so we can help resolve the issue with your rewards
3 weeks ago
I have been trying to redeem my rewards for a few weeks and keep getting the message thst my account information is being updated. I didn't make any changes to my account. I tried to call, but couldn't stay on hold for an hour. It seems I am not the only one with this problem. Please help!
3 weeks ago
Hi @Cbun we can do our best to help. Please send us a private message and we will be happy to help