Recent ActivityMost RecentNewest TopicsSolutionsTwo Step Verification Issue Is anyone else having issues with the new two step verification process? It won't let me log in and no email with code ever shows up . Can't use support with out logging into the account I can't acc...Automatic switching to LTE Hi folks, I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in...I Can't Renew My Prepaid Phone I'm fed up and appalled at how this site is run. I tried to add via a credit card, I need credits, which is rediculous. I add $150 to top up my account to buy the 150 plan, then it says 'Unfortunate...Door to door scam? I just got signed up by a representative named “Michael” (I don’t even know if that’s his real name) in Kitchener, ON, a couple of days ago after 6 or 7 pm. He was going door to door offering tellus ...Escalation Inquiry I had submitted a rather serious and urgent escalation online through the escalation form over the weekend. I prefer not getting into the extremely distressing, saddening and maddening details unless...Chat Agent Inquiry I chose the option today to text a live agent instead of waiting on hold on the phone for over an hour (this was the time quoted on the phone. I was not given the option for a callback. I sent a tex...Fed up with Caller Id Spoofing Generally changing a cell number isn't recommended if your mobility number has been used for caller Id Spoofs. However, for the past 5 months, I have been getting numerous call backs and text message...Requesting a one-time fee waiver for a declined payment Hello everyone, I'm looking for some assistance regarding a 'dishonoured payment' fee on my last bill. There was an unexpected issue with my bank account that caused the transaction to fail, but I ha...Complete explore plan I asked Google what area codes are included for Netherlands Antilles Curaçao: +599 9 Bonaire: +5997 Sint Eustatius: +599 3 Saba: +599 4 Sint Maarten: +1721 i dialed 721 area code and was cha...Google Play Charges to my Telus Bill Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...