Where are Telus call center located?


Just wanted to know where Telus call center are located when I am calling either in French or English to get answers to my questions about my mobility services. I know that Telus International call center are used to serve Telus customers but is there any located within Canada.


Thanks in advance ! Smiley Happy

Community Power User
Community Power User

You can see the various places here. You can always dial 611 on your Telus mobility phone.

Community Power User
Community Power User

I have spoken with bilingual staff in Vancouver. I expect also Montreal. 


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Sure, I think there's a Telus call center in Burnaby still. You can Google that information.


Generally tho, it's tough to keep call centers open in Canada; we just don't like the job. My son worked directory assistance  for a while, and Shaw tech rep for another while, and he'll never do calling again. It takes a certain restrained personality not many people have. He has some fabulously funny stories tho, so those were worth his frustrations! Cat LOL