I have had a ticket now for 21 days waiting on a service technician to come out to my site to check on the smart Hub. Most times can not even run a speed yeast as it can’t connect. Currently running off my phone. In our campground everyone that has a smart hub has an antenna. How long have people waited for a call back. Every time I phone telus I get the royal run around waste my time then say sorry I can’t answer the questions of when someone will get back to me. Have to wait for the technician!!!! Anyone know how I can get a answer?.?