Hi, I keep receiving promotional offers from Telus via e-mail and text messages for a 45$ phone plan (after 5$ pre-authorized payment discount); however, whenever I log in to my Telus account, the plan is actually 50$ instead of 45$. I keep receiving...
I recently switched to Telus and got the US/Canada/Carribean roaming plan. I will reserve my opinion about the quality of service I've received in Canada and US so far, but I do have a query about the Carribean roaming included part. Which countries ...
I have tried unsuccessfully for nearly two hours to link my new mobility account to my home services online. I have the mobility account number, however the Telus site does not recognise it or my mobile number. I can't pay my bill and have been charg...
Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message).Testing with Gmail.com and another email provider in the same manner, no problem.It is therefore something specific to using the Shaw email server.T...
Does anyone have suggestions on how to escalate a problem with Business Mobility and actually get a response from supervisor? They never provide email or phone contacts and dealing with the Live Chat is useless. I have tried two different times with ...
Yesterday i walked into Superstore for my weekly groceries. I tried to buy a bag of chips but was told the special price was only for new customers.... Oh wait that's only Telus that does stupid things like that. Guess I'm switching to Bell.
This is a long one because the situation has gone past frustrating and entered "ludicrously bad service" territory. Where to start? *Ordered a new phone early December online (first mistake, their webstore is AWFUL) *Couldn't order the case I wanted,...
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