I reported fraud to Telus weeks ago, and was told that the Telus fraud team would get back to me within 10 business days. It has been longer than that (17 business days), and still, I have not heard anything. I also reported the fraud to the governme...
Five stars for Telus agent, Rudy. The call was an hour. He was very helpful and did an outstanding job. Other agents I spoke to in the last few days were not great at all and even rude. It takes one very good agent to turn things around for customer ...
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
Received a call from a number showed Telus on the call display. 18443721809.They were offering us another deal on Telus Mobility. They knew all of our Telus services we had and my cellphone type and model. Is this a legit number or call centre?
I got a Call Offering me a better phone and plan service that was not listed in any Telus website or Koodo Website, So I ask for an email with the offer, and it came from this [email protected] I believe this one is a scam, when I s...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
Hi,We mailed in our Iphones in January 2025 for trade-in, over 8 weeks ago and received the gift card for the value of one phone but still waiting on the other one. We have emailed trade in support a couple times without replies and called Telus, mes...
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