Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Discuss and/or ask questions about TELUS Mobility devices and equipment.
843 PostsDiscuss and/or ask questions about TELUS Mobility services and solutions.
1032 PostsSame as many other customers, my roaming in Mexico doesn't work, I'm paying way too much for a plan that supposed to work in my travel to Mexico and I have to connect to a WiFi all the time because roaming doesn't work, I tried to restart the phone m...
I just spent useless time with Telus loyalty. We, as a family have been customers for over 30 years (mobility, Pik, internet, security). We spend so much per month. I purchased my own iPhone at Apple but my mobility plan with Telus is the highest in ...
No cellular service while roaming in Mexico recently updated plan to unlimited Can-Us-Mex, trying to get assistance but everything ends on a call back when I can’t even use my phone, tried resetting my network, connecting manually to it etc etc and n...
On my Samsung S20 I receive notifications including the "ding" while on WiFi but no "ding" when away from home and on Cellular data. I can access my Eufy Security Cameras while on cellular data and notifications are sent but no sound or vibration whe...
Hi everyone, I’m currently on a Telus prepaid plan (Talk and Text 100) and want to make sure I don’t get hit with any unexpected charges. Specifically:If my account balance is $0, will Telus prevent me from making or receiving calls to avoid overage ...
I keep getting a spam voicemail from a Saskatchewan phone number claiming to be Telus. The spam 'hijacks' the screen on my Telus ZTE Cymbal 2 flip phone and forces you to select and play the voicemail. And it won't allow you to delete it. What is the...
Hi, I have returned 2 iPhones under the buyers remorse and it was during the strike. Couple of months forward they still haven’t refunded me yet and keep on telling me to wait. I was promised a refund but was told that it was not true and the agent m...
Hi, my wife and I both have pixel 8 phones. The reception seems to be poor for a while now. Places that we had full bars now are only showing half. My wife has a home business and her phone won't get reception in her shop now. She switched to an olde...
Hello everyone. I have recently bought a prepaid SIM card and a phone from my local Telus store, however, when I try to activate sai card on the website (https://www.telus.com/mobility/prepaid-activations), the billing action always fails (https://ww...
Hi I am abroad and have been with Telus for more than 2 years. I was trying to go on my app to pay my bill but the app shows that no account is linked. The app was working fine for more than 2 years. When I try to link the account it says that the ac...
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