Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsBilled an extra month? I switched to Roger’s for the year end deal on Dec 27. Today I received a new bill, higher than all my previous ones, from Telus for Jan 12 - Feb 11. Any help before I head over to CCTS? kid lost phone with prepaid 365, can't switch SIM Hi, My kid lost his phone that has the prepaid 365 plan, Sim is lost too in the phone. I got a new SIM today and have an other phone for him but I am unable to switch the SIM, no option to do so in...New client Bill I love Telus they send me a bill . I am not even using there services yet . I am no way paying there bill never got SIM cards delivered have to call to cancel the service and to cancel a line I did n...Poor Routings to game servers I’ve been a long time customer at Telus for about 6 to 7 years and possibly experienced 3 or 4 outages since but every time I play Valorant or apex legends the routings to those games are horrendous ...Optik TV Bundle Frustration I am posting this to vent and I don't know where else to complain to. I am also going off memory for some of this so it is possible the exact details are wrong. I also realize I made some mistakes so...Do Not upgrade Optik TV Digital Box until you have to. I received an email saying that I qualified to update my Telus digital box. I thought oh great filled out the form and hit send me new boxes with the warning the old boxes will stop working two weeks...How do I see if I have any outstanding payment arrangement on my account? Hi I was just wondering how to see if I have any outstanding payment arrangements on my mobility and home services accounts? Was Happy with ADT. Poor User Experience With Telus Custom Home Security I have been with ADT for 2 decades. No issues with the experience. Now that I am in 2nd month with Telus Custom home, all down hill. I call into Tech Support and support cannot tell the difference be...Am wanting to know what the penalty is for canceling my home internet? What is the penalty to cancel my plan early, my plan expires in July 2026? Error message linking WestJet Rewards to TELUS Rewards I'm getting the error message "We regret to inform you that your WestJet Rewards account linking was unsuccessful. Please try again." when attempting to link my WestJet Rewards account to my TELUS Re...
Getting StartedTELUS Community and Social Media House RulesMake the Most of Our CommunityWho Are the Community Power Users (CPUs)?Meet Our Community Managers
