Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Is the Razer phone work with Telus network?

Hi,I want to buy the Razer phoneBut I am not sure is this phone work with Telus network, e.g( like the call , Lte.....)The phone bandsGSM: Quad-band GSM UMTS: B1/2/3/4/5/8LTE: B1/2/3/4/5/7/8/12/17/19/20/25/26/28/29/30/66TDD LTE: B38/39/40/41 TD-SCDMA...

Resolved! Can’t find “manage device” in my account!

I follow this link to unlock my cellphone,, but I can’t find “manage device” after I log in to “my TELUS”. I can see my cellphone’s model. Anybody can help me to find it? Thanks!

Resolved! Iphone 6 unlocking need help

I need help in unlocking my iphone. It was a gift from my aunt and I cant seem to persuade her to login to her account and unlock it. (distant relative)Can anyone help me? I dont have a telus account as I am from another country. Thanks!

xiegfred by Neighbour
  • 3 replies
  • 0 kudos

Resolved! is switching from new iphone x to xs possible?

i just got the iphone x 8 days ago and i got an email that theres $400 off the iphone xs!!!!! thats the phone i wanted but it wasnt on sale so i went with the x. is there any way i could switch without paying this current device balance? shouldnt i s...

kslater by Friendly Neighbour
  • 4 replies
  • 0 kudos

LinkHub HH41NH Wireless Home Phone

I'm from Ontario and I did sign for Telus wireless home phone. I did receive Link Hub HH41NH box by Purolator and I inserted SIM card and I was ready to go. Everything was working okay until I noticed that every 3rd-4th incoming call when I pick up t...

palma by Just Moved In
  • 0 replies
  • 0 kudos

Where is support for the eSIM?

I’m on the verge of switching my 5 lines to Bell.Why is TELUS not supporting eSIM yet? Can people opt in some sort of beta to get early access?

Anonymous by Not applicable
  • 60 replies
  • 1 kudos

Resolved! Phone compatibility

Will the following phone work on Telus.Motorola Moto G6 XT1925-2 32GB 5.7" Dual SIM 4G LTE Factory Unlocked Smartphone, Deep Indigo (International Version)

TS by Just Moved In
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  • 0 kudos

Resolved! Upgrading ipgones

If iwant to upgrade my phone but my name is not on the account does the person on the account have to be there? I have the phone but ny name isnt on the axcount

kslater by Friendly Neighbour
  • 1 replies
  • 0 kudos

Resolved! OnePlus 6T compatibility

I'm looking for buy the OnePlus 6t because this is a high end quality phone and he is already better than the iPhone X in performances at the moment and I would like to know if you will do partnership with OnePlus for let the OnePlus 6/6T compatible ...

Michael92 by Just Moved In
  • 4 replies
  • 0 kudos