02-21-2021 04:53 PM
I transitioned my email on Friday and it isn't working properly.
I set up the new gmail account to be a pop account.
I am running Outlook 2007 on my desktop and set it up to talk to the gmail servers, both pop and smpt.
It downloads some of the incoming emails but not all.
I am also running Fossamail on my laptop which also talks to the same account. It also is only getting some of the incoming messages, but not all.
I tried to set up the gmail app on my phone but what I see on the screen does not gybe with what telus says I should be seeing so that is completely stalled.
I went to the gmail account through my browser and marked everything as unread but that didn't help.
I tried a Telus live chat but the CSR had no idea what I was talking about.
So I went from a decent working email system to a broken mess.
Anybody here have any ideas what to do?
Solved! Go to Solution.
02-22-2021 02:39 PM
Here are a couple of articles that may help with your problem:
Outlook not downloading all GMAIL emails using POP3 (Solved) • Repair Windows™
Read Gmail messages on other email clients using POP - Gmail Help (google.com)
Get Your Emails in All Devices With Gmail (lifewire.com)
Good luck!
02-22-2021 01:17 PM
02-22-2021 02:39 PM
Here are a couple of articles that may help with your problem:
Outlook not downloading all GMAIL emails using POP3 (Solved) • Repair Windows™
Read Gmail messages on other email clients using POP - Gmail Help (google.com)
Get Your Emails in All Devices With Gmail (lifewire.com)
Good luck!
02-22-2021 04:20 PM
Thank you.
adding recent: at the head of my username seemed to have done the trick.
Considering the Telus has been at this for a while, they should have added this info to their guides. I guess they were in a hurry to lay off their email team.
Thanks again.
jande9
02-23-2021 02:24 PM
What bothered me is that the only suggestion to migrate your account was an IMAP one. I spent hours trying to copy emails on Thunderbird between the two account types (from my POP3 to my new IMAP) and in the process ended up deleting a bunch. There was no information on how to keep a POP account at all which is what I prefer. I'm not moving between devices -- I view and respond to my emails on my laptop. I managed to get it to work thanks to google etc. but it took awhile. I feel bad for those who are not google-proficient and esp for those who are like people I know who are not tech savvy at all and had a POP account and ended up with IMAP and don't know the difference.
Not very well planned at all. I hope they send out a survey about "How did the email migration go for you?" and I'll be letting them know!
02-24-2021 05:17 PM
02-24-2021 10:42 PM
It worked for me. Make sure there is no space between recent: and your email address.
Good luck. Telus has not been helpful at all.
Jan
02-25-2021 10:04 AM
02-27-2021 04:36 PM