Forum Discussion
FuzzyLogic
Community Power User
Community Power UserI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Reply to TLS
I think I understand your problem. You use Outlook and download your email onto a device. (And, maybe, like me, you use more than one device to see your email, but leave it there until you get it on Outlook?)
Try this:
In the Gmail webmail page, click on the Setting gear icon.
Choose Forwarding and POP/IMAP
Under POP download choose Enable POP for all mail (even mail that's already been downloaded)
Save changes.
Go into Outlook and retrieve your email.
Please post back to let us know if this works, or if you find a better way!
Gmail does not save this setting. You will have to do go through these steps EVERY TIME!!!
Telus should pay us to endure this.
And for those of you out there who are shaking their heads and saying "Why don't you just use the webmail?" I need access to emails when I'm out in the remote areas and have NO ACCESS to internet. Once downloaded I can carry them anywhere.
RE:
Try this:
In the Gmail webmail page, click on the Setting gear icon.
Choose Forwarding and POP/IMAP
Under POP download choose Enable POP for all mail (even mail that's already been downloaded)
Save changes.
Go into Outlook and retrieve your email.
Please post back to let us know if this works, or if you find a better way!
Since you didn’t receive a reply from TLS to your suggestion above I decided to try it, but unfortunately it didn’t work for me, but thanks for trying to help through your own experiences,
I had success, following the steps provided by PCherian, to setup POP mail on my main laptop computer, (it’s on WIFI), with both sending and receiving with Outlook 2010. But, I then tried to set it up in my desktop computer, (it’s on Ethernet) – I have Telus Fibre. It will send email, but not receive email not previously downloaded. It used to work with no problems, but I realized I haven’t had to use the desktop computer for this purpose since changing to Telus fibre, so don’t know if there is any relationship.
I closed Gmail on the laptop, and put on sleep, and then it was only after restarting the desktop computer that it would finally send email from Outlook, but it still would not receive. The error was a rejection of username/password.
They are both old computers, upgraded to Windows 10 – (the desktop from XP to W.7 then W.10). Maybe like me, they're just too old and tired to handle all this constant "change" stuff.
Some more limited success using Outlook 2013... I have found that the only way I can receive new mail on Outlook 2013 without using my web browser and going to Gmail.com first,is to open the 'important' mail folder that is located in the new 'Gmail' folder, added to Outlook 2013 after the migration. The new mail will then be populated to the in box on Outlook 2013.
I wounder how many Telus business customers that use Microsoft Office software are sharing our 'joy' with the migration to Gmail?
