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juwest
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Re: I just learned Telus is migrating webmail to Gmail!
Telus's decision to "transfer" to Gmail was strictly cost saving, as they did not want to enlarge their support platform....no concern over customer satisfaction whatsoever. UofA has the same Gmail support and it is wholely lacking and not user friendly.20KViews1like0CommentsRe: I just learned Telus is migrating webmail to Gmail!
In preparation before my telus webmail gets transferred to Google gmail, I have spent hour and half writing down every email address in my present Contacts list. Looks like we may have to revert to hard copy for info, in this ridiculous "transition".28KViews1like0CommentsRe: I just learned Telus is migrating webmail to Gmail!
If the telus webmail transition goes to the gmail format, there is no place for a contacts list, present options and preferences. Hopefully all saved email folders will transfer to the gmail format. One may be wise to save these in some backup, as any important documents may be lost. The gmail format is not user friendly, and a custom telus webmail page supported by Google would be the answer to customer satisfaction. There are going to be many upset users of the present telus webmail once this transition occurs. The only reason I used Telus webmail was that it was supported by a different provider when I spend my winters down south. I don't think that the planners in this change have thoroughly thought out details.24KViews0likes0Comments