Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Fisherguy
6 years agoLeader
Try doing a search in your computer for a .pst folder, all your old emails, contacts etc will be in that folder.
By default it should be located :
C\Users\user\Documents\Outlook Files\archive.pst
howes
6 years agoHelpful Neighbour
Tried it, doesn't work. I've gone into Applications and all it shows for contacts is those that were on gmail to start with. I need the contacts that were attached to Telus webmail.
- howes6 years agoHelpful NeighbourExactly, Ron! I need Telus's help to do what Telus should have done, you've hit the nail on the head. Getting help from Telus is like seeking the Holy Grail. For a start, you need to set aside a whole day and there's no guarantee you'll make an inch of progress.I do appreciate the help you and others have offered but the people who should be involved with this, those managers at Telus who get paid to look after customers, are never anywhere to be seen.
- RonAKA6 years agoRockstar
Telus should have migrated those contacts to Google Contacts. Sounds like you will need their help to find them.