Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsShipping Label to Bring My Phone Back Hello, I had an EPP plan with Telus that ended recently and with that, I’ve been attempting to return my phone as it was part of the ‘bring it back plan’. I’ve called them three days in a row to ...Telus upgraded my home internet speed without my authorization I have been on 250mbps for years, and suddenly last bill was upgraded to 500mbps pure fibre without my consent. I did not authorise this!!! I want to go back to my old 250mbps plan that i have had...ADT legacy security system and tech support How does one reach technical support for an ADT legacy system. I've procrastinated replacing the batteries in a number of sensors and want to tackle it now. I used to be able to call ADT and they wou...Fix this absolute garbage service. Why am I still not able to change "once per day" recording option in series? The amount of stuff its caused me to miss is insane. Garbage quality all the time, drops to barley viewable, this is wit...TELUS has been Monkeying with my Account I don't know what's going on. Unfortunately, the offshore reps don't seem know either. I am almost at the end of my current two year agreement which has been renewed for many successive years. Can an...Six Months of Silence, Billing, and Zero Accountability from TELUS TELUS Business has been an absolute nightmare from day one. I pay for 1 gig business internet with WiFi. The WiFi didn't work and speeds rarely exceeded 300 Mbps. When I contacted TELUS technical su...Run around cancellation My wife has telus home internet and security that has no where supplied what was purchased. We had someone break into our home and steal the camera and alot of other things. Telus security could not ...Black Friday, a Written Quote, and a Two-Month Bait-and-Switch I’m posting this to see whether others have had similar experiences and to highlight what feels like a clear bait and switch or, at best, serious internal incompetence. My TELUS services were up for ...Unable to see WiFi Boost 6 in Telus Connect app I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...Free TV Order Delay I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...
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