I had this exact same issue!! I requested my services to end on my agreement end date, Aug 16. They sent an email that it would get cancelled on July 16, which the agent told me was normal but to ignore it. I ignored it, but they actually cancelled m...
I'm having the same issue right now. I called to cancel my services on the last day of my contract, Aug 16. They cancelled my internet on July 16, a month early. I called to ask them to extend the internet for another week, and now they've been charg...