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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,080 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,521 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,283 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,607 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,778 Posts

Latest forum discussions

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One UI 6.1 for the Galaxy S21 Series

Hello, I wonder when the Telus Galaxy S21 Series will receive One UI 6.1......a little bit back, a Samsung Korea Moderator said that they will get 6.1 in early May, same time as the S22 Series, I would like some further information and confirmation

How can I submit a complaint about Telus service?

Hi - I really need to get a hold of someone at Telus in a management position because I am at the end of my rope. After months and months I finally got Fiber installed at my home but even though I asked for the Gigabit speed package, I was left at th...

Brownale by • Just Moved In
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What happened to customer service?

I had to speak with five people today to get an answer about upgrading my phone. The agents I first spoke with did not listen to my issue and did not know how to solve it. One agent completely ignored why I was calling and proceeded to "mansplain" th...

Resolved! Switching to Prime Video randomly

I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...

Easy roaming extra charges

I was on vacation out of Canada with data turned off for primary TELUS number (I have used other travel sim).However,they charge me for 4 days in roaming even the data was turned off. When I call to complain ,customer support told me that if I don't ...

Service Consistency

Is anyone else experiencing issues with SMS, having to retry sending text messages? Or issues getting phone calls? My location is in Eastern Ontario, so curious if there are issues.

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Latest from the Neighbourhood Blog

AMC+ now available on Optik TV

Lights, camera, action! The stage is set, the popcorn's popped, and we're thrilled to announce the launch of our brand new theme pack, AMC+! Get ready to immerse yourself in a world of captivating sto...

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Prime Video on TELUS - April 2024

Prime Video on TELUS - April 2024 April is almost here, and the weather is finally warming up! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

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Netflix on TELUS - April 2024

Netflix on TELUS - April 2024 Hey everyone! Hope you're doing well and enjoying the springtime weather! April is right around the corner and Netflix is kicking the new month off with another batch of ...

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Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...

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