Last Monday July 7th I received a call from Telus offering me a new
phone and cheaper plan. I had agreed to go ahead with this and was told
the phone would be shipped and that I would get it by the end of last
week (July 11th). I never received the p...
I keep hearing over and over again from Telus on-site techs and support
agents that the Network Access Hubs will not work with Static IP
addresses if set to Bridge Mode and they should be set to Router Mode
instead. Help me understand how the WAN tra...
Multiple times, I've experienced this, and most recently, through verbal
communication over the phone, the sales rep would mention that the
contract is not a 2-yr obligation with penalties for early termination.
They send you the contract for you to ...
Renwal was 6 hours ..horrendous.... via call to Loyalty agent at call
centre / transfers / repeating as many as 5 x's the issue on my account
after 6 hours for pickup, assured by agent all were in stock... only 2
were in stock... loyalty agent at cal...
I have multiple accounts that I try to manage and its honestly a head
ache. I have used Bill Analyzer to ensure my payments are being made and
to access receipts. Today I log in and the Bill Analyzer feature is
missing from my dashboard. There has be...
The Telus Building located in Bon Accord, Alberta requires
attention--overgrown weeds. Please provide contact information for this
Telus property as this is a recurring problem. This is an urgent
matter.Thank-you
I have a number of users on my business mobility account who are
responsible to pay their own invoice. Is it possible to set a fixed
amount for monthly withdrawal with pre authorized CREDIT CARD payment. I
do not want to use bank account for payment....
I became a TELUS customer just under a month ago, and while most aspects
of the experience were excellent, such as the techs who installed my
internet, TV, fax lines, and even the customer service reps were
professional and nice. The TELUS Business C...
