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Telus Fiber + Static Public IPs: NAH must not be in Bridge mode?

I keep hearing over and over again from Telus on-site techs and support agents that the Network Access Hubs will not work with Static IP addresses if set to Bridge Mode and they should be set to Router Mode instead. Help me understand how the WAN tra...

ithero by Friendly Neighbour
  • 378 Views
  • 12 replies
  • 0 kudos

utility box sink hole

outside of our place of work a Telus utility box has become a sink hole. I would like someone to contact me to has this fixed.

njagger by Neighbour
  • 80 Views
  • 1 replies
  • 0 kudos

Question Regarding Contract and Termination Fees

Multiple times, I've experienced this, and most recently, through verbal communication over the phone, the sales rep would mention that the contract is not a 2-yr obligation with penalties for early termination. They send you the contract for you to ...

wepivkg by Neighbour
  • 201 Views
  • 3 replies
  • 0 kudos

Small business

Renwal was 6 hours ..horrendous.... via call to Loyalty agent at call centre / transfers / repeating as many as 5 x's the issue on my account after 6 hours for pickup, assured by agent all were in stock... only 2 were in stock... loyalty agent at cal...

Casm by Neighbour
  • 209 Views
  • 6 replies
  • 0 kudos

Bill Analyzer

I have multiple accounts that I try to manage and its honestly a head ache. I have used Bill Analyzer to ensure my payments are being made and to access receipts. Today I log in and the Bill Analyzer feature is missing from my dashboard. There has be...

YYJBeach by Neighbour
  • 346 Views
  • 7 replies
  • 0 kudos

Telus Building Maintenance

The Telus Building located in Bon Accord, Alberta requires attention--overgrown weeds. Please provide contact information for this Telus property as this is a recurring problem. This is an urgent matter.Thank-you